RoofDash ProGet Access

Legal

Privacy Policy

This Privacy Policy explains how RoofDash Pro collects, uses, stores, and protects information for contractor-facing roofing measurement, quote, proposal, and customer-management workflows.

Effective date: June 25, 2026

This page is a product-ready policy draft and should be reviewed by qualified legal counsel before public launch.

Information We Collect

  • Account information such as your name, email address, organization name, role, and login details.
  • Company profile information such as business name, phone number, website, logo, proposal settings, pricing defaults, and email preferences.
  • Customer and job information entered into the app, including client names, property addresses, phone numbers, email addresses, roof measurements, quote details, proposal PDFs, and related notes.
  • Usage and technical information such as device type, browser, IP address, pages viewed, timestamps, and diagnostic logs used to keep the service secure and reliable.
  • Payment and subscription information may be processed by our payment provider. RoofDash Pro does not store full card numbers on our servers.

How We Use Information

  • Provide the RoofDash Pro service, including SkyTrace measurements, QuoteFlow quote building, saved proposals, customer records, settings, and team access.
  • Generate, store, download, and send proposal PDFs on behalf of your organization.
  • Send service emails such as account notices, proposal delivery messages, password reset messages, billing notices, and support replies.
  • Maintain security, prevent abuse, troubleshoot errors, improve performance, and support product development.
  • Comply with legal obligations and enforce our agreements.

Proposal Emails

  • RoofDash Pro may send proposal emails through a verified platform sender such as quotes@roofdashpro.com unless a verified custom sending domain is enabled for your organization.
  • When available, your company email may be used as the reply-to address so customer replies go back to your team.
  • Email delivery events may be logged so your organization can confirm whether a proposal was sent or failed.

How We Share Information

  • We share information with service providers that help operate the app, such as hosting, authentication, database, storage, email delivery, payment, analytics, and support tools.
  • We may share information when required by law, to protect rights and safety, or during a business transfer such as a merger or acquisition.
  • We do not sell customer lists, proposal data, roof measurements, or contractor business records.

Data Storage And Security

  • We use technical, administrative, and organizational safeguards designed to protect account data, proposal records, and private files.
  • No internet service can be guaranteed to be completely secure. You are responsible for keeping your login credentials safe and limiting access to authorized team members.
  • Proposal PDFs and uploaded files may be stored in private cloud storage and made available only through authenticated app workflows.

Your Choices

  • You can update company profile information, proposal settings, email defaults, customers, measurements, and quote data inside your account.
  • You may request help accessing, correcting, exporting, or deleting account information, subject to legal, billing, security, and operational requirements.
  • You can unsubscribe from non-essential marketing messages. Service and transactional messages may still be sent when needed to operate the app.

Retention

  • We keep account, organization, quote, customer, measurement, proposal, and delivery records while needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain backups.
  • Deleted records may remain in backups or logs for a limited period before being removed through normal retention cycles.

Children

  • RoofDash Pro is business software and is not intended for children under 13. We do not knowingly collect personal information from children.

Changes To This Policy

  • We may update this Privacy Policy as the product, legal requirements, or business practices change. The updated version will be posted on this page with a new effective date.

Contact

For privacy questions or data requests, contact RoofDash Pro support through the account owner or the contact channel provided in your RoofDash Pro account.